1 reviews | Active since Feb 2020
Unauthorized debit order - after declining to renew my membership.
I was an AA member for probably 40+years and was OK with knowing when caravaning we had someone that could assist in the event of a breakdown. Where it started to go downhill with the AA, is I saw a strange debit go off my account. I battled to find out who this was that debited my account. I obviously reversed / disputed this unknown debit order, as the company could not be identified. After the debit was reversed, I suddenly received a call from a rather sour sounding person asking why I reversed the debit order. I was told it was my AA membership, and they had changed the way they did the debit order. I explained that there was NO email advising this, and as she was rather snotty about it, I told her to cancel my membership. I still received the odd call asking if I would like to renew my membership, to which I responded no thanks. Lo and behold I get a call last week, asking if I would consider renewing my membership, to which I responded no thanks, as my insurance now gives me roadside assistance. WOW ......today I see the AA have debited my account with R339....What the hell??? I NEVER agreed or approved my membership to be reinstated. How can the AA just renew without my consent. Obviously as I told him I have retired so no longer require the service, he thought he could quickly grab his commission as I am old and would not see the debit going off my account. HAHA Next I will take legal action and if that is not reversed ASAP and an apology is given to me, for *****ing my money.
Thank you for bringing the matter to our attention.
One of our AA consultants will be in touch with you.
Kind regards,
AA Team
Thank you for bringing the matter to our attention.
One of our AA consultants will be in touch with you.
Kind regards,
AA Team
