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nonhlahla M

1 reviews | Active since May 2014

26 Oct 2015, 21:20

UNAUTHORIZED DEBIT ORDER

Im disappointed to my last nerve. I cancelled the insurance with AA 3months ago but they are busy debiting on my bank account. Worse part, their insurance came with a tracker aa a package but when i cancell my car insurance they didnt bother to cancell the trackee as they offered it.

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Replies (1)
Automobile Association
Automobile Association's reply29 Jun 2016, 11:07
Official

Dear Nonhlahla

Thank you for submitting your complaint.

The AA enjoyed a six year relationship with Auto & General Insurance as the underwriter of Insurance driven by the AA policies. This relationship came to an end at the end of June 2015, and all AA policyholders were sent a communication advising them that their policy will be transitioned to the Auto & General Insurance brand from 1 July 2015.

The revised Insurance Driven by the AA product offering was launched in June 2016.

Should you require any further information, or have any questions regarding your cover or benefits from Auto & General, please contact them on ***. In addition please feel free to raise your complaint directly with them.

Kind regards

The Insurance Driven by the AA Team
www.aainsured.co.za