Unacceptable Response Time

On a Friday evening my car ran out of petrol on the side of an extremely busy road between Camps Bay and Hout Bay, there were no service stations nearby and I was a girl on my own with a car stuck half in the road on a blind corner on the side of a mountain, about 10 minutes from the city center. I phoned emergency services and they told me someone would come to me in 2 hours. I then had to call a friend who came to get me in under 20minutes. I find this response time unacceptable and dangerous. This is also not the first time, last time it took 3 hours for them to come get my car when it broke down. <br> <br> Something needs to change, either more rescue/tow vehicles need to be added to the fleet or the wording for emergency rescue needs to be changed.<br> <br> My family have been members of the AA for over 25years and in the last few months the service has been shocking.