JN
Jayseelan N

1 reviews | Active since Apr 2012

12 Nov 2015, 09:59

UNACCEPTABLE FROM AA

I have been a member with the AA for just over 6 months now. All I have had is problems with them. Drivers asking for money additional to my cost for towing. Not being able to tow my vehicle in a break down, costs me R2500 to do it myself and they give me a measly 30% of what it cost. I have had only problems with them. Now I sold my car, and want to cancel the membership, get an email from after 2 weeks of me sending a request to cancel telling me they will not cancel. If I want to cancel they will charge me almost R2000. I need to pay them to cancel. They never sent me any forms, they never contacted me once after all my problems to tell me what they doing to make sure it does not happen again. What do I need a membership for now? I cannot break down without a car. <br> What will the AA do if I keep cancelling my Debit orders and getting my bank to give me my money back? What if I can no longer afford the membership? Will they still expect me to pay???<br> <br> Now will wait another 2 weeks for a response to my mail

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Replies (1)
Automobile Association
Automobile Association's reply12 Nov 2015, 14:18
Official
Hello Sivashan,

Thank you for bringing your concerns to our attention.

This matter has been addressed and your requirements from your correspondence received will be provided by close of business today.

Regards
AA Service Recovery