RG
Riash G

1 reviews | Active since Mar 2011

07 Jan 2019, 13:31

Unable to receive service I've paid for

I have subscribed to the AA Vehicle License Renewal service, but have received no contact despite my vehicle license currently being up for renewal. In an attempt to kick start the process, I contacted the AA call center 4 days ago, and they confirmed that I've paid for the License renewal service and indicated that Road Protect would be in touch to facilitate the license renewal, but I have not received any communication yet. It's starting to feel like the AA has ****** from me.

0
Replies (2)
Automobile Association
Automobile Association's reply07 Jan 2019, 14:11
Official
Good day 

On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently. 

We will refer this matter to the relevant department for investigation and be in contact with you shortly.

Kind Regards
 The AA Team



Automobile Association
Automobile Association's reply08 Jan 2019, 15:03
Official
Good Day
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.

We hereby confirm your complaint has been resolved.

Please feel free to contact the AA should you require any assistance.
Kind Regards
 The AA Team