This claim icosting me more than what I'll be paid

I called Zama and emailed but she doesn't respond. The amount of claim to be paid is far less for me to be making calls with my cellphone and using data to email.<br> <br> When is she gonna return my calls? Or should I include an itemised bill of calls I have made to your company and then you will pay those calls.<br> <br> Again if I were to take up insurance with your company you would have called me immediately.<br> <br> This is a **** insurance, I will be telling everyone how you operate.....family, friends and people I study with and the whole world, each and every time someone talks about insurance I will be telling them to be careful not to take AA insurance.<br> <br> I have spent more than a R1000 on calls just for this claim. Is Aa gonna rectify this or should I take this further?