the worst membership to rely on

My dad met up in an accident n I called aa to arrange for the car to bring home... I spoke to freddy n kelvin of which one advised of a credit to bring the car home. They quoted approx 1300 and I asked if I will have to pay the difference between the two... n he agreed.. I had to cancel the call out but they said to call monday at 6 am. I did so and izaya is quoting me much more. Im asking for the recordings to prove what was discussed and they refusing to give it. He didnt even call me to say they wont bring the car... bad bad aa courtesy! Live up to your commitments