THE AA terrible service

<p>Instead of deducting a monthly premium of R180 they deduct the years premium.</p> <p>The agent surname Baloyi when I call him emphatically says its not his fault.</p> <p>When I ask him to get me a manager he says there is nonr.I know you cannot operate with our a supervisor also not so long ago i actually did get one after calling back.</p> <p>I had to go to bank to reverse the charges.</p> <p>On december 19 i called out the tow truck for a break down at 9-30am and I only got help at 2pm over 4 hours later.Bear in mind i had to call up and follow up like 7 times as to where the truck was.i spoke to kanyi in follow up she promised to call back she went on lunch and did not callthet caused me to miss my shift and affected my salary.I am so angry at AA.THE WORST CUSTOMER CARE EXPERIENCE AND THE WORST.YOU KNOWN FOR ROADSIDE ASSISTANCE YET YOUR SERVICE DELIVERY SUCKS MAN.YOU GUTS DO NOT FOLLOW UP.I SAT IN THE HOT SUN.</p>