JK
Joy K

1 reviews | Active since May 2011

18 Jun 2015, 11:36

Thanks to AA and FNB Petro Card

On Friday 12/06/2015 I was stuck at Eastgate with the car's battery discharging & me unable to start it to go home after collecting my mother who got a lift from Mpumalanga. But thanks to FNB who offer their customer's the wonderful value add of AA assistance via their Gold Petro Card a guardian angel arrived in response to my call \Work Order No"566 and he jump started my car. Unfortunately I did not elicit the name of the lady who took my call at 16H55 nor the gentleman who came to my assistance (Due to being so stressed out) but the job card is 195616 with a reference number of 43893 . The guardian angel not only started my car but he calmed me down and he gave me directions to get back on the highway via the shortest route. May he be safe whilst he patrols the roads and comes to us ladies' aid when we need help."""

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Replies (1)
Automobile Association
Automobile Association's reply18 Jun 2015, 13:36
Official
Hello KrielJL,

Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our customers' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Wishing you safe and happy motoring with the AA!

Kind regards

AA Service Recovery