Terrible service!!
I had a breakdown yesterday afternoon whilst driving my dad's car and I phoned the AA to ask for their assistance as my dad is a member of the AA, only to be told that they cover the person and not the vehicle. My dad has to be present otherwise they aren't available to assist. I am supposed to be a member through my FNB account but that wasn't enough either.
According to your website, you state that you cover the person and not just the vehicle but it seems that you are only posting false adverti*****ts to draw people into your ****s.
This is not the first time the AA has let us down..
You just lost all our memberships and I will be moving away from FNB with their false promises as well, I am not impressed with the services of the AA or your useless call center.
On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
Kind Regards
The AA Team
On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
Kind Regards
The AA Team
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We hereby confirm your complaint has been resolved.
Please feel free to contact the AA should you require any assistance.
Kind Regards
The AA Team
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We hereby confirm your complaint has been resolved.
Please feel free to contact the AA should you require any assistance.
Kind Regards
The AA Team