Speedy claim

There was a time where i started shopping around for an insurance due to the hustle i was going through with this insurance. Then i was privileged to deal with a nice lady who introduced herself as Buhle Xaba. This the lady who went all out to assist in all ways she can. She responds quickly to emails and her feedback is always accurate and on time. My claim was finalized and i got my vehicle yesterday again after she has intervened as the service provider was shifting the post all the time.

The second claim was speedily finalized and this time i was dealing with Janine Bosman from Oakhurst. From what i have witnessed we are in good hands. I got feedback every step. A courtesy was arranged and today i booked my vehicle for repairs. I believe the new underwriters are more experienced and are taking care of their clients. i do not think i will be leaving anytime soon.

To AA i'd like to request that they train their people to avoid what i went through between September and January. I just wish that the same feedback could be sustained. To Buhle and Janine big up to you guys. You guys changed my perception about this company. Thank you so much.