Shocking

I had such shocking service from your establishment this morning. I placed an SOS to have my car battery replaced on your website because your phone number just rang once and then the line went dead. After my call out was received your service call center kept on phoning me asking me to hold on and then when I got to the next person she would ask why I called. I tried to explain to her THAT YOU CALLED ME. The technician arrived after they had given him the wrong address. My address is ******X, they gave him another house number. He promptly replaced my battery and closed the lid of the car without giving me a chance to see what he had done. I had to ask him several times to re open the car bonnet so I can see. Then his speed point machines didnt work and I had to repeat my credit card number to another lady no less than 4 times and she couldn't get it right. He then also repeated my credit card number and she also couldn't get it right. She then said she will listen to the recording. It was absolutely terrible service. I have been a member of the AA for many years and think I should cancel my subscription, since you evidently are not equipped with professional staff.