Rosey promises but no service or support when needed

<p>I am with AA insurance and my premium is just over R2000 pm. I had an incident in December at the parking, which caused a dent on front right side of the bumper and a steering rack. I logged a claim with the insurance on 28 December. On 29 December my car was towed to the storage, and it was said by 9 January the paperwork will commence.</p> <p> As I type (almost a month later), the paper work is still in progress, the panel beaters are still awaiting the insurance's approval.</p> <p> At first it was said I didn’t disclose a claim from my previous insurance. When I called AA, I was connected on a conference call with MiWay, as the lady from AA was validating my statement with MiWay. Then suddenly an EXAMINER is appointed to validate the incident - he interviewed me, and he is still waiting for SAPS report.</p> <p>It has been a daunting experience, which make me regret migrating to them. I will probably get my car end February, if they decide to fix it. No curtesy phone call or email. I literally on my own, have to repeat one incident multiple times</p> <p> I have no peace of mind, I am being frustrated, yet I never miss a premium. Words cannot express what I am currently experiencing.</p> <p> </p> <p>I am currently using public transport, probably for the next month also.</p> <p> </p>