Roadside Assistance

Case: ***

Upon requesting roadside assistance I was told I have depleted my 5 tows and a high risk client by a consultant named Sphiwe, he then said I’m welcome to go elsewhere to seek towing when I asked him to breakdown the R1200 charged versus the 40KM radius upon depletion of the aforementioned 5 tows.

All of this happens after I initially took the membership the sales consultant never mentioned this limit of 5 towing, hence such crucial information was kept away from me in order for herself to close a sale.

I was misled to sign up with AA and at the end of the day I was left stranded by this reputable company of 90yrs, I thought my roadside assistance cover was in good hands but I’m an extremely disappointed client. I will never renew my membership on the 19th of August 2022.

I can’t say it was nice doing business with you. Consultants like Sphiwe will cost your business more clients.