Refund

Good day On 13 may I did accidentally deposit money to the wrong account aasa account amount of 17000 and i called them and they ask me to send proof of payment , confirmation letter and ID copy I told them I dont have id I send drivers licence and the told to wait for financial to verify and yesterday they told all document I send are incorrect I dont what they want from cause today as Saturday I went to absa bank and they told i document i send to the are correct they can't send email to them .

I also send document send to me by absa bank.they won't be able to to help,and send confirmation document to show I paid them.

All I need to know will AASA be able to pay my money back or I won't be able to get than to take up and down regarding this matter.