EC
EDGAR C

1 reviews | Active since Mar 2014

03 Nov 2019, 21:26

Poot service

Yesterday I had a breakdown and something was wrong with my battery. I reported to AA at 22H30. As per my package I requested security as was not safe and Tow truck. I was called by various AA employees requesting same questions and this took almost 2 Hours. I was close to a busy tavern and I was really panicking. After 2 Hours they came back to me saying there is no tow truck in Lusikisiki I and also they don't have contract with ADT Security and police could not assist. In all I waited for the truck infill it came at 03H30 Am. The truck was from Mtata which is about 140 kms . AA has given poor service to me. I slept in the car in an extremely dangerous area.

0
Replies (1)
Automobile Association
Automobile Association's reply04 Nov 2019, 08:54
Official
 
Good day Edgar
 
 We are sorry to hear about the experienced with us. 
 We will refer this matter to the relevant department for investigation and be in contact with you shortly.

Kind Regards
The AA Team