1 reviews | Active since Jun 2016

29 Jun 2016, 08:17

Poor Service - No replies to emails

<p>After receiving poor service - making me wait an hour for a tow truck thats 10mins away, failing to send out security to accompany us then finally failing to respond to our complaints via email and logged with the operator.</p> <p>Very dissapointed AA, I will continue posting my concern all social media with the hope that you will eventually get back to me. </p> <p>I will be taking this up with Ford as well who endorces your product with their new vehicles.</p>

0
Replies (1)
Automobile Association
Automobile Association's reply29 Jun 2016, 11:33
Official

Dear Alex Stamatelos

Thank you for bringing this matter to our attention. We regret the experience you have had and will conduct a comprehensive investigation into the matter.

We will be in contact with you soon.

Regards

AA Service Recovery