Poor service

<p>I'm made a claim for an incident that happened Sunday 08 Jan 17, no one from the company has actually called me to give me feedback to me, I called on Monday to find out what happen will happen to the car but I use told to wait, on Wednesday I called again making a follow-up I was again told that the report has been submitted they will call me shortly but no one called. Friday I called to make a follow up was then told to call another company which informed me that they will also call me and they only sent an sms when I called they told me that they will investigate the matter on Tuesday </p>