Poor service

<p>I made a claim on my vehicle on Monday and was told that they will contact me with feedback. On Wednesday I called making a follow up on my claim only to be told that they will give me feedback back so, on Friday I called again making a follow up only to be referred to someone else who told me they will allocate someone for my claim, shortly after I called I got an sms saying a person is now responsible for the case and I must cantact that person only to find out that the person can not assist me till next week. I have to stay a month without a car while I pay insurance. Very disappointed but I have no choice but wait till they decide to help a client </p>