POOR CUSTOMER SERVICE.

On Friday (25 September) I called the AA to add my partner to my membership. I spoke to someone called Kiran (**** name I suppose). I was assured I would get a revised renewal invoice by the end of the day. By this morning still NOTHING! I called again and spoke to a lady who assured me it will be sent ASAP. That was 5 hours ago! I’VE BEEN A MEMBER SINCE 1967 AND NEVER HAVE I HAD AS MANY PROBLEMS RENEWING MY MEMBERSHIP AS I HAVE HAD IN THE PAST 3 YEARS!!!!!!!!!!!!