Pathetic Service from Automobile Association of SA(AA)

<p>In November 2016 I signed up with AA for Roadside Assistance mebership number ********** 16.At the time of councluding a telephonic contract with the consultant,I requested her to debit my 1st premium on 15 December 2016 and thereafter on 25th of every month with effect from 25 January 2017.To my suprise,they debited my account on 15 January 2017 thereby creating unpaid Debit order against my account since there was not enough funds to cater for an unplanned Debit order.I wrote to AA and after lots of frustration due to them not replying to emails,they eventually wrote a letter apologising and also rectifying the mistake.I wrote to the National Consumer Commission about this matter.The commission has writted several emails to them and they failing to respond.Furthermore my query has not been resolved as they debited my account again on 16/03/17 yet I requested them to debit on the 15th of every month.AA has a really bad service and I don't want any dealings with them anymore.Their service stinks</p>