SB
Stefan B
1 reviews | Active since Aug 2013
22 Jul 2015, 09:57
Not solving my problem
Joined AA Insurance. Was told with this I receive a Full AA membership. Got the stickers for the car from towing services. Logging on to AA website to update detail, could not get in. Log an online query, was told that my membership was cancelled. By whom they don't know!!!!! Trying to follow up I suddenly have an Auto and General policy and they don't know nothing about this. The AA insurance emails does not work any more and I am being send in circles. I need to know what is going on but I keep on running into a brick wall.
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Automobile Association's replyOfficial
23 Jul 2015, 14:46Hello beowulf2006,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We understand that formal communication explaining the changes and transition will be sent to you shortly.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The AA Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We understand that formal communication explaining the changes and transition will be sent to you shortly.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The AA Insurance Team
Automobile Association's reply23 Jul 2015, 14:46
Official
Hello beowulf2006,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We understand that formal communication explaining the changes and transition will be sent to you shortly.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The AA Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We understand that formal communication explaining the changes and transition will be sent to you shortly.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The AA Insurance Team