NQ
Ndaba Q

1 reviews | Active since Sept 2013

27 Jul 2016, 08:00

Not so good a service anymore

<p>I guess AA is beginning to show signs of inability to service the vast members they have. You pick up in the service providers that they rely on in areas like East London where you pose a threat to other motorists as you wait for an hour or so for assistance. If they can increase their pool of service providers where they are not available that can improve service delivery to their clients. My experience in just 2 days leaves much to be desired. They need to be able to check when is readily available to render the service and send such to the person in distress. Quite disappointing!</p>

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Replies (1)
Automobile Association
Automobile Association's reply27 Jul 2016, 11:25
Official

Dear Ndaba

We regret to hear about your experience

As telephonically discussed we apologise for any inconvience caused during the time you requested assistance.

Regards

AA Service Recovery