Not a happy member.

I had a call-out yesterday, and I am extremely unhappy with the outcome. My battery was flat, and I asked Sello Nkadimeng to replace the battery. There seemed to be an electrical issue, which I believed may have been resolved with the new battery. He refused to replace the battery, which I would have been very happy to pay for. He suggested that I get the electrical problem fixed first. I thought that by replacing the battery the problem would have resolved itself, which in fact it did. Instead he suggested that I get the car towed in, at a further cost, the following morning. After he left, having told me what I already knew, and not assisting me at all, I called out someone else, at a cost to me. That person replaced the battery as I asked, and the entire problem was solved. If I am getting this kind of service from the AA, please tell me why I should bother to remain a member. If your people don't and won't do as I request, as a customer, then what is the point. This exercise cost me an additional R 850 yesterday, money I didn't have to spend if your staff member did as requested. In fact, you would have earned some revenue out of the sale of the battery as well. TOTALLY DISGUSTED AND NOT HAPPY AT ALL