NK
Nomthandazo K

1 reviews | Active since Mar 2009

19 Oct 2018, 08:19

No customer service, calls not answered

For the last two weeks I have been calling and holding on for more than 15 minutes each time with no assistance. When I select 1 for a call back, the call is cut each time

0
Replies (2)
Automobile Association
Automobile Association's reply19 Oct 2018, 09:33
Official

Good day

On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.

We will refer this matter to the relevant department for investigation and be in contact with you shortly.

Kind Regards
The AA Team

Automobile Association
Automobile Association's reply22 Oct 2018, 15:29
Official

Good day

Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.

We hereby confirm your complaint has been resolved.

Please feel free to contact the AA should you require any assistance.

Kind Regards
The AA Team