GO
Gavin O

1 reviews | Active since Dec 2012

19 Aug 2019, 07:42

No confirmation of renewal

After renewing my subscription, I emailed proof of payment to the AA's email address for payments and I requested confirmation that my subscription has been renewed. I have received no feedback from the AA. It is critical for the AA to confirm a renewal to give the customer peace of mind that they are covered for another year. No feedback or confirmation at all is simply not acceptable. The same thing has happened in previous years which is why I am taking this complaint to hellopeter.

0
Replies (1)
Automobile Association
Automobile Association's reply19 Aug 2019, 09:22
Official
 
 
Good day 
 
 We are sorry to hear about the experienced with us recently. 
 We will refer this matter to the relevant department for investigation and be in contact with you shortly.


Kind Regards
The AA Team