RG
Richard G
1 reviews | Active since Jul 2011
16 Feb 2015, 12:48
Never respond to emails
I never get any response to messages sent to AA Insurance via their website or email.<br> <br> My questions are: <br> Why has there been no progress on a 3rd party claim submitted in 2013?<br> Why does the debit order take place on a different date each month?<br> How do I cancel my policy?<br> WHY DO YOU NEVER RESPOND?<br> <br>
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Replies (1)
Automobile Association's replyOfficial
19 Feb 2015, 10:48Hello Rampant,
We have attempted to contact you on the numbers provided, unfortunately without any success.
We have now corresponded to you in writing to inform you that we need to discuss the final outcome of your claim with you as well as to answer all questions raised in your complaint.
Our claims department as well as one of our Retentions Specialists will be corresponding to you via email, please expect correspondence from us during the course of the today.
Trust you will find the above in order,
Regards,
The AA Insurance Team.
We have attempted to contact you on the numbers provided, unfortunately without any success.
We have now corresponded to you in writing to inform you that we need to discuss the final outcome of your claim with you as well as to answer all questions raised in your complaint.
Our claims department as well as one of our Retentions Specialists will be corresponding to you via email, please expect correspondence from us during the course of the today.
Trust you will find the above in order,
Regards,
The AA Insurance Team.
Automobile Association's reply19 Feb 2015, 10:48
Official
Hello Rampant,
We have attempted to contact you on the numbers provided, unfortunately without any success.
We have now corresponded to you in writing to inform you that we need to discuss the final outcome of your claim with you as well as to answer all questions raised in your complaint.
Our claims department as well as one of our Retentions Specialists will be corresponding to you via email, please expect correspondence from us during the course of the today.
Trust you will find the above in order,
Regards,
The AA Insurance Team.
We have attempted to contact you on the numbers provided, unfortunately without any success.
We have now corresponded to you in writing to inform you that we need to discuss the final outcome of your claim with you as well as to answer all questions raised in your complaint.
Our claims department as well as one of our Retentions Specialists will be corresponding to you via email, please expect correspondence from us during the course of the today.
Trust you will find the above in order,
Regards,
The AA Insurance Team.