RD
Ross D

1 reviews | Active since Aug 2013

17 Jul 2015, 12:58

Making a break down easier

I just had the misfortune of a breakdown in a less than savoury area, south of Johannesburg. The efficiency of the AA call centre and dispatch centre arranged a tow truck for me in great time. Additionally, the truck driver Raymond was very friendly and worked quickly to rig up my vehicle and get going. A breakdown is never an enjoyable experience, but the AA made it much more bearable. So, thank you!

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Replies (1)
Automobile Association
Automobile Association's reply17 Jul 2015, 13:38
Official
Hello dold.ross,

Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind Regards
AA Service Recovery