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On 13th Aug I GM Authorized AA to tow my Isuzu Vehicle to Simpson Motors in Tzaneen. On 18th August I was told to come collect my vehicle at Simpson Motors. When I picked up the vehicle, the mud guard was damaged and dislocated (placed in the trunk of the the Isuzu). <br> <br> I told GM on the same day at around 08:39 about this and they said I should speak to AA<br> <br> I was transferred to AA roadside assistance where Ammy/Emmy answered my call. I told her what had happened and she said a case was opened and I shall receive an sms with the refence number same day.<br> <br> It is now 36 hours later and I have not received a reference number nor a follow up call. I was told there will also be an investigation but I find this weird since they havent even attempted to view my vehicle for this investigation.<br> <br> The vehicle was only at 1900+- km<br> <br> AA authorized SONCO to tow my vehicle and now the mud-flap is damaged. GM (Simpson Motors) didnt want to take responsibility and now Im sitting here frustrated because AA seems to be shying away too.<br> <br> GM put a sticker on the vehicle that no unauthorized towing, If that sticker wasn't there I would have towed the vehicle myself and I would have done it safely <div><br></div><div><em>(Supplier name changed from Aa Insurance to Automobile Association by hellopeter.com)</em></div>