LH
Lucia H

1 reviews | Active since Jun 2011

23 Feb 2015, 20:15

Lack of Services - AA Rescue Me

Unfortunately my experience with AA Roadside Assist has again come up deficient. I am bitterly disappointed because I was refused assistance when I was stranded 264km from home. I no longer trust the way AA conducts business with valued customers and this from a reputable brand who have been doing business in RSA for donkey's years!<br> In a nutshell, an \AA Rescue Me"call logged via their app at approximately 10:50 on Thursday 19 February 2015"

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Replies (1)
Automobile Association
Automobile Association's reply24 Feb 2015, 08:38
Official
Hello Happylduo,

We regret the experience you have had and will be conducting a full investigation into the matter to determine the reasons for this incident. Expect to be contacted by us soon.

Regards
AA Service Recovery