DA
Dorain A

1 reviews | Active since Sept 2020

05 Feb 2024, 10:50

******ion company

Took my car in for a oil service got it back 2days later it was smoking and overheating ,I called they said it was a rush rush job ,they then said I need new parts I asked for a report they didn’t give it to me,I paid for it and they didn’t to the claims correctly for my motor warranty insurance. I then took the vehicle back for the third time cause my oil light was still on they gave me another quote for new parts this time I refused it .my claims were rejected due to no reports and insufficient paperwork,I took the vehicle to another dealership AA Strydom park put the wrong oil filter on trying to ****** money from me by trying to get me to pay for a oil pump knowing that the wrong oil filters will make the warning sign come on ..I’m so annoyed when I brought back the dry oil filter back they said it’s the wrong oil filter but nothing would have happened to the car . I was promised a refund for the bad service but it’s been ignored.

0
Replies (1)
Automobile Association
Automobile Association's reply05 Feb 2024, 14:56
Official
Good day Dorain,  Thank you for bringing the matter to our attention.  The matter has been escalated for investigation, and the Warranty team will be in contact with you.  RegardsThe AA Team