PM
Palesa M
1 reviews | Active since Sept 2016
17 Jan 2019, 09:47
INFORMATION ON POLICY SCHEDULE INCORRECT
I took out car insurance in June 2017, however my policy schedule indicates November 2017. Furthermore, yesterday I discovered that my policy schedule indicates "No Tracking Device" when the tracking device certificate was sent in June 2017. This was rectified only on the 15 January 2019 after I queried it, but there has not been rectification in all the premiums I have paid and the current premium. I have requested a call back and also sent emails and to avail of clarification.
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Replies (2)
Automobile Association's replyOfficial
18 Jan 2019, 13:02Good day
On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
Kind Regards
The AA Team
On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
Kind Regards
The AA Team
Automobile Association's reply18 Jan 2019, 13:02
Official
Good day
On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
Kind Regards
The AA Team
On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We will refer this matter to the relevant department for investigation and be in contact with you shortly.
Kind Regards
The AA Team
Automobile Association's replyOfficial
22 Jan 2019, 15:03Good day
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We hereby confirm your complaint has been resolved.
Please feel free to contact the AA should you require any assistance.
Kind Regards
The AA Team
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We hereby confirm your complaint has been resolved.
Please feel free to contact the AA should you require any assistance.
Kind Regards
The AA Team
Automobile Association's reply22 Jan 2019, 15:03
Official
Good day
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We hereby confirm your complaint has been resolved.
Please feel free to contact the AA should you require any assistance.
Kind Regards
The AA Team
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.
We hereby confirm your complaint has been resolved.
Please feel free to contact the AA should you require any assistance.
Kind Regards
The AA Team