lL
larry L

1 reviews | Active since Feb 2013

18 Sept 2015, 10:38

i want to cancel AA they useless.

I pay every months my AA subscription fee of R158.00 and never make use of them ,yesterday i got stuck and need AA to tow my car from Winchester hills to Lenasia firsly i waiting for 2 and a half hours before they send someone and 5 mins before the guys gets to me i recieved a call from a AA consultant advising me i need to pay the drive R160.00 and that was just 25 km from where i got stuck to the place i took my car.<br> why am i paying a subscription fee if i must pay when i get stuck.<br> i need to cancel this and fine a more better roadside assistace.<br> they was very bad what if i didn't have money to pay the driver and it wasn't a AA truck..<br> and i get a sms this morning from AA asking me if i will tell my friends and family about....<br> lol you damn right i will ,i will tell them how bad service i got from them.

0
Replies (1)
Automobile Association
Automobile Association's reply18 Sept 2015, 10:45
Official
Hello lutchmanl@,

Thank you for bringing this matter to our attention.

We regret the experience you have had and will be conducting a comprehensive investigation into it.

We will be in contact with you shortly.

Regards

AA Service Recovery