SM
Sarah M
1 reviews | Active since Aug 2016
06 Mar 2025, 10:09
I always get bad ser...
I always get bad service... I called the company at 9h20 to get home assistance and at 10h05 I get a call saying no driver has accepted my request from the company and it's not the first time... The service has gone extremely bad☹️☹️☹️
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Automobile Association's replyOfficial
07 Mar 2025, 08:15Good day Sarah
Thank you for taking the time to share your feedback.
We sincerely apologize for the inconvenience you've experienced. We understand how frustrating delays can be, and we deeply regret that your recent interactions with us have not met the high standards we aim to provide. We take your concerns seriously, and one of our AA consultants will be in touch with you shortly to resolve this matter and ensure that the necessary actions are taken to improve our service.
Kindly allow us the opportunity to address this matter as quickly as possible. We appreciate your patience and understanding.
Kind regards,
AA Team
Thank you for taking the time to share your feedback.
We sincerely apologize for the inconvenience you've experienced. We understand how frustrating delays can be, and we deeply regret that your recent interactions with us have not met the high standards we aim to provide. We take your concerns seriously, and one of our AA consultants will be in touch with you shortly to resolve this matter and ensure that the necessary actions are taken to improve our service.
Kindly allow us the opportunity to address this matter as quickly as possible. We appreciate your patience and understanding.
Kind regards,
AA Team
Automobile Association's reply07 Mar 2025, 08:15
Official
Good day Sarah
Thank you for taking the time to share your feedback.
We sincerely apologize for the inconvenience you've experienced. We understand how frustrating delays can be, and we deeply regret that your recent interactions with us have not met the high standards we aim to provide. We take your concerns seriously, and one of our AA consultants will be in touch with you shortly to resolve this matter and ensure that the necessary actions are taken to improve our service.
Kindly allow us the opportunity to address this matter as quickly as possible. We appreciate your patience and understanding.
Kind regards,
AA Team
Thank you for taking the time to share your feedback.
We sincerely apologize for the inconvenience you've experienced. We understand how frustrating delays can be, and we deeply regret that your recent interactions with us have not met the high standards we aim to provide. We take your concerns seriously, and one of our AA consultants will be in touch with you shortly to resolve this matter and ensure that the necessary actions are taken to improve our service.
Kindly allow us the opportunity to address this matter as quickly as possible. We appreciate your patience and understanding.
Kind regards,
AA Team