EMERGENCY ROAD SIDE ASSISTANCE
<p>I am a member of the AA . Yesterday my car broke down, the clutch broke. Fortunately I managed to steer the car off the road. After trying for an hour to get through to AA emergency road side assistance , and getting no answer, I tried the medical emergency, finally someone answered me. There excuse for not answering the phone, Sorry high caLL volumns.?? It took another 2 hours for the driver AA to get to me. He had an outdated GPS and kept loosing his way. When he finally arrived I did all the paper work, and gave him the details of where to take the car too. I unfortunately could not go with him, I had to get to work. He phoned me a few times after he left with my car , had no idea where he was going. Finally he got my car to the garage. I had onther call come in from AA to say his driver is lost where can he pick up the car. I told him my car had already been picked up. He refused to believe it. This whole experieince has left a bad taste in my mouth.</p>
Dear Angelique Moir
We apologise for the inconvenience caused during the time you requested assistance.
As telephonically discussed, we will contact you back on 14 July 2016 as advised.
Kind Regards
AA Service Recovery
Dear Angelique Moir
We apologise for the inconvenience caused during the time you requested assistance.
As telephonically discussed, we will contact you back on 14 July 2016 as advised.
Kind Regards
AA Service Recovery
