Effortless Service

I took up subscription with AA a while back and I had issues with them debiting my account, called in during the month of Feb to inquire. I was told that it was sorted and on the 25th of Feb I was not debited. Called in yesterday and it was fixed but my cover was only due to start on the 25th of March. As Murphy would have it, this morning I locked my keys in the car. I was reluctant to call AA but out of desperation I called. Spoke to an insightful lady (Lorraine) who assisted me with caution and care. She made sure that a service technician was distracted and within an hour, my car was unlocked. Big ups to the call center consultant that also took my call to confirm that the driver has been dispatched. The technician (Richard) was friendly and assisted me with ease. <br> <br> From call centre to service technician, you guys know what you do and you do it with flair. I cant wait to tweet about my positive experience and tell everyone that I know to join AA. <br> <br> Thanks a mil, I would really appreciate if this message was relayed to the seniors of the people responsible for turning a gloomy day into a sunny one for me.