NH
Natalie H

1 reviews | Active since Feb 2017

08 Jan 2019, 10:02

double billed and no money refunded

They replaced my battery but double billed me. I have been trying unsuccessfully for 5 days now to get my money back to no avail. I have been dealing with Amina Mohammed but sadly she is just not getting back to me. Please can someone sort this out for me asap. thank you

0
Replies (3)
Automobile Association
Automobile Association's reply08 Jan 2019, 10:28
Official
Good day 

On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently. 

We will refer this matter to the relevant department for investigation and be in contact with you shortly.


Kind Regards
 The AA Team
Automobile Association
Automobile Association's reply08 Jan 2019, 10:32
Official
Good day 
Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.

We hereby confirm your complaint has been resolved.
Please feel free to contact the AA should you require any assistance.

Kind Regards
 The AA Team


NH
Natalie H's update11 Jan 2019, 14:45
Reviewer Update
Good day my complaint has NOT been resolved as I still dont have my money. Please urgently call me on ********** 529 to resolve