UE
Ursula E

1 reviews | Active since Dec 2014

24 Nov 2023, 15:49

Don't bother trying to apply for INTERNATIONAL DRIVING PERMIT on-line

the on-line application for international drivers license is not functional. After trying to upload the required documents umpteen times i called the Cavendish outlet who advised that it can take time and i don't need to bother uploading i can just bring the documents to the store !! The point of doing some thing on-line is to not have to go to a store !! and if uploading documents is given as an option the functionality of the website should work! The store is obviously aware of the issue but cant be bothered to inform someone to fix it.

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Replies (1)
Automobile Association
Automobile Association's reply27 Nov 2023, 14:46
Official
Good day Mr. Ursula.

We apologise to hear about your experience. The matter has been escalated for investigation, and the customer experience team will be in contact with you. 

Regards
The AA Team