IK
Ian K

1 reviews | Active since Mar 2009

26 Feb 2015, 10:44

Debit order not collected despite numerous calls

I contacted the call centre on 4/2/2015 Ref 1916 for the renewal of my membership. They told me the double debit order will go off on 25/2. Nothing yet. I contacted the call centre and they cannot change it to \cash"but now they want to change it for the 1st of March"

0
Replies (1)
Automobile Association
Automobile Association's reply26 Feb 2015, 12:30
Official
Hello ik,

Thank you for your feedback.

We regret to learn of your experience and will forward this matter to the relevant department to be in contact with you at the soonest.

Sincerely

AA Service Recovery Team