NZ
Nhlanhla Z

1 reviews | Active since Mar 2017

13 Feb 2025, 14:16

Consistent Shocking Service

Terrible service all round. There are incidents. First was when the call out decided to load my classic vehicle in my absence and found out that 2 hubcaps are missing.

The last two incidents where I was made to wait for 50 mins and more one hour forty minutes (by the way as I write this review, I’m still waiting). No sense of urgency no feedback (so that I can explore my options and make a decision) no empathy except an empty “I’m sorry, Sir”. If there is any other alternative I would definitely move.

0
Replies (1)
Automobile Association
Automobile Association's reply17 Feb 2025, 07:46
Official
Good Day Nonhlanhla,

Thank you for bringing the matter to our attention. We are really sorry for the inconvenience caused to you.

One of our AA consultants will get in touch with you.

Kind Regards,
AA Team