COMPLAIN

I would like to make a complaint about the lady called Florence who works at AA insurance, Johannesburg branch. I made a claim last year, beggining of August 2014 after a burglary that occured at my house in July 2014. Some of the ****** goods were replaced which were: music system and the computer monitor. The toaster, 2 blankets and travelling bag I have not recieved them from tne insurance company. <br> I have faxed to her the police statement twice and the quotations of the prices of the remaing goods but still she has not replaced them. She has a bad attitude whenever I make a follow up telephonically. I am tne one that has to contact the insurance company on a feedback on my claim as Florence has not bothered to report back to me. Her contact details are: ***. <br> <br> I would appreciate your assistance in this matter.<br> <br> Thank you in advance<br> Ms. Sesana Mbatha