VS
Velile S

1 reviews | Active since Jul 2017

06 Dec 2017, 16:21

Claims Department

Their service is not good at all when it comes to customer care you wait more than an hour to speak to a consultant for claims that happened before the 1st of December 2017, since I'm using a cell phone run out of airtime all the time before I get help . I don't get updates from them . My vehicle has not been inspected and the accident happened more than 2 weeks ago . No updates at all the way we wait on the lines for their consultant it's NOT GOOD FOR ANYONE

0
Replies (1)
Automobile Association
Automobile Association's reply11 Jun 2018, 08:22
Official

Good day

Once again on behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.

Please feel free to contact the AA should you require any assistance.

Kind Regards
The AA Team