mL
mike L
1 reviews | Active since Mar 2014
12 Jul 2015, 09:09
claim not paid
Over a month ago I managed to get thro to the tyres and rims insurance dept of the AA, After phoning their Johannesburg office for months and having the call dropped every time.<br> They requested various specs via email, which Nissan SA provided, and which I did then email to them. All I need ed was to replace two hub caps. After all this info was forwarded to pumzile, she went silent. No response to my emails and the claim was never paid over to Nissan. Plz explain why. Also why so much info necessary just to replace hub caps. I'm not asking for then to repair my tyres or rims. Tx.
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Automobile Association's replyOfficial
13 Jul 2015, 12:36Hello m lewis,
We thank you for your comments.
One of our Customer Relations Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We need to discuss this matter with you, we will therefore appreciate it if you will be in contact with our Customer Relations Specialists.
Apologies for any inconvenience caused.
Kind Regards,
The AA insurance Team
We thank you for your comments.
One of our Customer Relations Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We need to discuss this matter with you, we will therefore appreciate it if you will be in contact with our Customer Relations Specialists.
Apologies for any inconvenience caused.
Kind Regards,
The AA insurance Team
Automobile Association's reply13 Jul 2015, 12:36
Official
Hello m lewis,
We thank you for your comments.
One of our Customer Relations Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We need to discuss this matter with you, we will therefore appreciate it if you will be in contact with our Customer Relations Specialists.
Apologies for any inconvenience caused.
Kind Regards,
The AA insurance Team
We thank you for your comments.
One of our Customer Relations Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We need to discuss this matter with you, we will therefore appreciate it if you will be in contact with our Customer Relations Specialists.
Apologies for any inconvenience caused.
Kind Regards,
The AA insurance Team