AK
Anna K

1 reviews | Active since May 2017

13 Nov 2017, 09:31

Cancelled policy deducted again

I have tried contacting the AA and wrote several emails informing them that they have deducted policy renewal balance of R1,115.00 from my account. I contacted the AA last year explaining that I no longer need the policy. I wasn't reimbursed. For 2017 the amount for the whole year was taken off again - and nobody emailed me with changes to the policy - or came back to inform me about fixing the problem. Please reimburse me an cancel my subscription. Thank you.

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Replies (2)
Automobile Association
Automobile Association's reply13 Nov 2017, 12:49
Official

Good Day

Thank you for contacting the AA and for raising your concerns with us.

Please assist by providing us with your membership number in order for us to investigate your concerns. Feedback will be provided as soon as possible.

Please accept our apologies for the inconvenience caused.

Regards

The AA team

Automobile Association
Automobile Association's reply15 Nov 2017, 12:12
Official

Thank you.

Please could you provide us with a contact number to make contact with you.

Regards

Tineal