Cancellation due to poor service and information. They just want the sale

I was told by AA brokers that scratch and dent claims dont affect your claims history. According to their Oakhurst underwriters, information given by AA brokers does not matter and is incorrect and they will cancel your policy irrespective of whatever you are told by the AA employees.

AA wants the sale so according to their underwriters. What AA tells You does not matter. You can complain but the underwritters investigate and cannot provide you with any information... This company rules and regulations as insurance broker is full of ****.