Below par Service From AAIS Membership

Had awesome and had always refered people to AAIS back i nthe yeard when i had insured with.

But unfortunately now AAIS seems to have lost its touch with thier clients.

Im just concerned that ever since last year i joined the AA ADVANTAGE PLUS of which i got the correspondence Email confirming my application on 27 Feb 2017 at 19:40 until today i never got to receive my Membership Number.

My Concern is its 2018: 1.No Membership? 2.No Correspondence on the expiry date of my membership.

I never got to had any claim till so far of which im not complaining but i haven't got any correspondence from AAiS to either tell me if its time i renew or im still covered,

I have emailed ( ********** ) on 17/Feb/2018 with hope id get response still nothing. Should i claim now and you dont honour your service i guess it will be on my legal right to take legal steps with NCC and other stakeholders .

Im very disappointed for this kind of no-service from the Insurance i once used to love and promote their good service back in the years.