mE
marcia E

1 reviews | Active since Aug 2014

22 Jul 2015, 18:05

bad service

I called for road assistance was not informed of how long I was going to have to wait I was stuck and when I called AA again I got an attitude from the agent on the other line. I am paying for a service and expect a service to be delivered. Very unhappy client and I will be closing my account soon

0
Replies (1)
Automobile Association
Automobile Association's reply23 Jul 2015, 09:13
Official
Hello marcia1983,

Thank you for bringing this matter to our attention. We regret the experience you have had and will conduct a comprehensive investigation into the matter.

We will contact you shortly.

Regards
AA Service Recovery