SM
Siya M

1 reviews | Active since Dec 2021

16 Jan 2025, 14:24

Bad Customer Service by the Service Provider.

AA insurance, roadside assistance department where a car was broken down and their services were required, and the call centre staff is very nice people but the service is **** and horrible customer experience. they refused to give me car hire so that I can continue with my Journey. All I can say me and my family did not have a good experience throughout contacting AA roadside assistance, through Toyota Dealership in Eastern Cape

0
Replies (3)
Automobile Association
Automobile Association's reply16 Jan 2025, 14:42
Official
Good Day Siya,

Thank you for bringing the matter to our attention.

One of our AA consultants will get in touch with you.

Kind Regards,
AA Team

SM
Siya M's update17 Jan 2025, 09:43
Reviewer Update
Thanks I will be waiting for that call.
Automobile Association
Automobile Association's reply27 Jan 2025, 14:15
Official
Good Day Siya,

Thank you for your message.

I believe one of our AA consultants gave you a call and assist.

 Kind Regards,
AA Team