Bad Attitude

<p>My vehicle was involved in a car accident on Monday the 15th May and the guy that bumped into my car logged a third party claim with his insurance(AA). He sent me all the detail and advised that I had to contact his personal consultant from AA to assist me further with regards to the all the claim requirements.</p> <p> </p> <p>To the long story short, I spoke to Nkuli a claims consultant from AA, who was very rude and had an attitude. Firstly, she asked me why am I not claiming from my insurance, which I rep**** by asking why am I supposed to be claim from my insurance when your client is the one who damaged my vehicle?. She then said “oh well then, just know that your claim is going to take a while”.</p> <p> </p> <p>My question to you is, is this the type of attitude third party people get? How are we supposed to recommend the company to our friends and family? The fact that I have been told that my claim will take a while is really starting to affect me and my family. I honestly doubt that my car will even be fixed. This is an appalling service.</p> <p> </p> <p>This is making me miserable.</p> <p> </p>