1 reviews | Active since Jul 2011
Automobile Association provides great service
Good day. Last night, My car broke down. My battery had reached it's breaking point. I needed emergency help and it was 22:30 at night. Luckily my car broke down just a block away from home. I am not a member of AA but I tried them anyway. When I called they were very professional and polite. They quoted me the price for a call out and even agreed to bring a battery for me to buy. After giving the person who I dealt with over the phone all my relevant details, I was told they are sending a technician out. They agreed to everything I required, even offering to escort me to a atm in order to draw the money to pay them. While I was waiting, I received two calls to check the if the technician had arrived and when he did, they phoned me to tell me. After that, My battery was replaced with a new one they brought. I paid for everything and I received a sms to confirm services rendered. Congratulations are in order for a fabulous service, Professional, courteous, on the ball in every way. I highly recommend AA for road side assistance. Thank you Automobile Association.
Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our customers' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
We wish you safe and happy motoring with the AA!
The AA Service Recovery team
Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our customers' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
We wish you safe and happy motoring with the AA!
The AA Service Recovery team
